In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016 (General Data Protection Regulation) and other applicable regulations, "HOTELES Y GESTION HOSPITALITY GROUP, S.L" (HOTELES HG) informs users of the website www.hghoteles.com of its personal data protection policy so that they may expressly, freely and voluntarily decide to provide HG HOTELES with the personal data requested of them as part of the request for information or the various products offered within the scope of the provision of public relations services.
Unless otherwise expressly stated, in the event that you request information or the provision of any service through the form contained in the website www.hghoteles.com, you must complete the form with information that is truthful, accurate, complete and updated. Failure to do so may, depending on the circumstances, result in HG HOTELES not responding to the request made or refusing the specific service requested. All the data provided by the user/data subject will be processed based on the detailed characteristics below.
Information regarding the processing of personal data
Identification of the data controller:: HOTELES Y GESTION HOSPITALITY GROUP, S.L, with address at Avenida Amsterdam nº 3 – Edificio La Palma, 38650 Los Cristianos-Tenerife (España), and tax identification number: B38586004, registered in the Mercantile Register of Tenerife in volume 2007, page 106, sheet 23386. Contact email firstname.lastname@example.org.
Purpose of the processing:
All the data provided will be processed for the following purposes:
- To respond to requests made by the data subject.
- To maintain any relationship established.
- Management, administration, information, provision and improvement of services that may be contracted
- Commercial communications related to our products and services.
The personal data provided will be retained for the duration of the commercial relationship, and provided that the data subject does not request its erasure, or until such time as it is no longer necessary for processing purposes. The data will not be deleted when there is a legal provision that requires its preservation, in which case the data will be blocked, remaining only available to the Public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the processing, during the statutory limitation thereof.
At present, no automated decisions are made, including the creation of profiles based on your personal data. In the event that these automated decisions were to be made in the future, prior consent will be obtained.
Legal basis for processing
Any treatment performed on your personal data will have been subject to your prior and express consent. You will be informed in advance of all those points required by the Law so that you can provide informed consent.
You may revoke this consent at any time as detailed below in this document.
Recipients, data disclosures and transfers:
Your data will not be disclosed unless strictly necessary for the fulfilment of the aforementioned purposes or pursuant to legal obligation.
Likewise, your data will not be transferred to countries outside the European Union unless such a transfer is essential for the fulfilment of the purposes hereof and you have provided your prior and express consent.
Rights of data subjects:
You can exercise the rights listed below at any time, in writing to HOTELES Y GESTION HOSPITALITY GROUP, S.L, with address at Avenida Amsterdam nº 3 – Edificio La Palma, 38650 Los Cristianos-Tenerife (España) or by email to email@example.com. The request must contain name, surnames and the documentation proving the identity of the data subject or his legal representative, as well as a document proving the representation, the reason for the request, address for notification purposes and, where appropriate, documents accrediting the request made. If the request does not meet the specified requirements, correction thereof will be required.
Rights of data subjects are: access, rectification, limitation, portability, opposition and erasure; and definition of such rights, in accordance with the General Data Protection Regulation, is:
Right of access (article 15 of the General Data Protection Regulation):
1. The data subject has the right to obtain confirmation from the controller as to whether or not personal data concerning him are being processed and, where that is the case, access to the personal data and the following information:
2.- Where personal data are transferred to a third-party country or to an international organisation, the data subject has the right to be informed of the appropriate safeguards pursuant to article 46 relating to the transfer.
3.- The controller will provide a copy of the personal data undergoing processing. For any further copies requested by the data subject, the controller may charge a reasonable fee based on administrative costs. Where the data subject makes the request by electronic means, and unless otherwise requested by the data subject, the information will be provided in a commonly used electronic form.
Right to rectification (article 16 of the General Data Protection Regulation):
The data subject has the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him. Taking into account the purposes of the processing, the data subject has the right to have incomplete personal data completed, including by means of providing a supplementary statement.
Right to erasure - right to be forgotten (article 17 of the General Data Protection Regulation):
1.- The data subject has the right to obtain from the controller the erasure of personal data concerning him without undue delay and the controller will have the obligation to erase personal data without undue delay where one of the following grounds applies:
2.- Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, will take reasonable steps, including technical measures, to inform the third parties that are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
3.- This right will be limited by other rights such as the right to freedom of expression and information, the fulfilment of any legal obligation, or when there are reasons of public interest.
Right to restriction of processing (article 18 of the General Data Protection Regulation):
1.- The data subject has the right to obtain from the controller restriction of processing where one of the following applies:
2.- Where processing has been restricted under paragraph 1, such personal data will, with the exception of storage, only be processed with the data subject's consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
3.- A data subject who has obtained restriction of processing pursuant to paragraph 1 will be informed by the controller before the restriction of processing is lifted.
Right to object (article 21 of the General Data Protection Regulation):
1.- The data subject has the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him that is based on point (e) or (f) of article 6(1), including profiling based on those provisions. The controller will no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing that override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
2.- Where personal data are processed for direct marketing purposes, the data subject has the right to object at any time to processing of personal data concerning him for such marketing, which includes profiling to the extent that it is related to such direct marketing.
3.- Where the data subject objects to processing for direct marketing purposes, the personal data will no longer be processed for such purposes.
4.- Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to article 89(1), the data subject, on grounds relating to his or her particular situation, has the right to object to processing of personal data concerning him, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
Right to data portability (article 20 of the General Data Regulations):
1.- The data subject has the right to receive the personal data concerning him, which he has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:
2.- In exercising his or her right to data portability pursuant to paragraph 1, the data subject has the right to have the personal data transmitted directly from one controller to another, where technically feasible.
3.- The exercise of the right referred to in paragraph 1 of this article will be without prejudice to article 17. That right will not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Notification obligation regarding rectification or erasure of personal data or restriction of processing.The controller will communicate any rectification or erasure of personal data or restriction of processing carried out in accordance with article 16, article 17(1) and article 18 to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort. The controller will inform the data subject about those recipients if the data subject requests it.
Revocation of consent:The data subject, who at the time had consented to the processing of their personal data, may also withdraw it with the same degree of ease. The withdrawal of consent will not lead to the illegality of any prior processing.
The data subject has the right to lodge a complaint with the competent Supervisory Authority.
When the personal data will have been processed at a later date for different purposes, the data controller will inform the data subject of such fact.
Security measures:The Data Controller will adopt the necessary technical and organisational measures to ensure the security of the data and prevent their alteration, loss, unauthorised processing or access, in view of the state of the art, the nature of the data stored and the risks to which they are exposed by virtue of human action or the physical or natural environment.