Advantages of booking with us

Best Price Guaranteed

We guarantee you the best price on the market, and if you can find a better price, we will equal it. Check with our Team the conditions.

No Advance Payments

In contrast to many websites, the payment for your stay is carried out 100% at the hotel counter, meaning you will not have to pay anything before your arrival. (Except for the periods indicated)

Cancellation until 72h beforehand.

You can cancel your booking until 24h before your arrival, unless your booking involves a different specific cancellation policy.

Exclusive special offers

By booking with us directly you will enjoy special discounts and exclusive packages at the best price.

Direct advice

We resolve your doubts and requests from the hotel directly.

What’s more, depending on the hotel you book, you will be able to enjoy many more advantages in the form of services such as Exclusive rooms for website reservations, transfers to the Beach or Ski Slopes, discounts on Car and Motorbike rental, etc...

HG Club

Enjoy the advantages

Or call us at

902 205 902

Book with us

has a lot of advantages

Or call us at

902 205 902

Becoming part of HG club, our customers can obtain preferential advantages at the time of making reservations and once staying in the hotel.

HG Club is only for our customers, that is why it is necessary to have stayed at least in one of our hotels before to be part of and enjoy all its advantages.

If you are already a customer of HG Hoteles, sign up and you will receive an email informing you that you can start to benefit the special advantages that we can offer you.

Benefits for HG Club Members

  • 10% Guaranteed and premium access to offers
  • Free access to the water circuit for stays of more than four nights
  • Special promotions on wellness services
  • Free upgrade (*subject to availability)
  • Late Check Out (*1 hour subject to availability)
  • Discounted parking in mountain hotels (*free or 50% discount depending on season)
  • Free ski storage with four bookings in the season
  • 20% on event room and Txoko rentals
  • 5% discount on catered events
  • Free beach towel in beach hotels

    • Sign Up HG

    If you have already stayed in a HG hotel, we offer you the opportunity to join the HG Club for clients and start enjoying all its advantages.

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    Advantages of booking with us

    Best Price Guaranteed

    We guarantee you the best price on the market, and if you can find a better price, we will equal it. Check with our Team the conditions.

    No Advance Payments

    In contrast to many websites, the payment for your stay is carried out 100% at the hotel counter, meaning you will not have to pay anything before your arrival. (Except for the periods indicated)

    Cancellation until 72h beforehand.

    You can cancel your booking until 24h before your arrival, unless your booking involves a different specific cancellation policy.

    Exclusive special offers

    By booking with us directly you will enjoy special discounts and exclusive packages at the best price.

    Direct advice

    We resolve your doubts and requests from the hotel directly.

    What’s more, depending on the hotel you book, you will be able to enjoy many more advantages in the form of services such as Exclusive rooms for website reservations, transfers to the Beach or Ski Slopes, discounts on Car and Motorbike rental, etc...