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We want you to travel safely and with all the guarantees, so in order to avoid more worries, our cancellation policy has been modified and adapted to the situation.
In all the reservations made in our website for our hotels will apply the following policy:
Hotels in Canary Islands: Free cancellation up to 48h before arrival
Hotels in Barcelona: Free cancellation up to 24h before arrival
Hotels en Pirenees: Free cancellation up to 72h before arrival
In addition, no fees will be charged if you cancel for the following reasons:
Terms and conditions
*Cancellation hours are take in account from 12h on the arrival day.
*Some dates may be excluded as per example New Years Eve or Carnival.